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Bethesda Store Support

Customer Service March 7, 2013 Frequently Asked Questions

You may check the status of your order here: http://treehousebrandstores.com/wheresmystuff/

If that doesn't answer your question, please create a new ticket: https://bethesdastore.zendesk.com/tickets/new

Customer Service November 7, 2012 Announcements

Our office will be closed (tickets will not be updated) on the following days. Orders also will not ship on these days unless otherwise noted.  

  • Presidents’ Day: Monday, February 16, 2015
  • Memorial Day: Monday, May 25, 2015
  • Independence Day: Friday, July 3, 2015
  • Labor Day: Monday, September 7, 2015
  • Thanksgiving: Thursday, November 26, and Friday, November 27, 2015
  • Christmas: Thursday, December 24, and Friday, December 25, 2015
  • New Year’s: Thursday, December 31, 2015, and Friday, January 1, 2016

Customer support staff will be back in the office on the next business day and will respond to tickets as quickly as possible. 

Please note that updating your ticket will remove it from its original place in the queue and could lead to a delayed response. 

We wish you all a fun and safe holiday!