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You can also submit a request or send us an email at support@bethesdastore.zendesk.com.

 
 

Bethesda Store Support

Customer Service March 07, 2013 Frequently Asked Questions

You may check the status of your order here: http://treehousebrandstores.com/wheresmystuff/

If that doesn't answer your question, please create a new ticket: https://bethesdastore.zendesk.com/tickets/new

Customer Service November 07, 2012 Announcements

Our office will be closed (tickets will not be updated) on the following days. Orders also will not ship on these days unless otherwise noted.  

  • New Year's Day: Wednesday January 1st, 2014
  • Memorial Day: Monday May 26, 2014
  • Independence Day: Friday, July 4, 2013
  • Labor Day: Monday, September 1, 2014
  • Thanksgiving: Thursday, November 27, and Friday, November 28, 2014
  • Christmas Day: Thursday, December 25, 2014

Customer support staff will be back in the office on the next business day and will respond to tickets as quickly as possible. 

Please note that updating your ticket will remove it from its original place in the queue and could lead to a delayed response. 

We wish you all a fun and safe holiday!